Below are some of the most popular questions that our support team receives. If this section does not help or answer your question(s), please feel free to reach out to our team!
Here at BillTexting privacy is our number one concern. That is why we have our software routinely monitored and audited to ensure that everyone's data is protected.
Yes, our Two-Way messaging logic grants your customers the ability to reply back to any notification that you have sent.
Yes, whether it is SMS text messages or Multi Media picture messages, our software will guarantee that your message is delivered.
Each notification is backed up and stored within each customer's version of the portal. By using our Reporting module, you are able to trace back and view every notification that you have sent while using the BillTexting application.
The two major requirements when sending out messages is that you do not spam the person you are sending the message to and that you give them permission to OPT-OUT of your messaging services.